• All reservations are either charged to the customer’s credit card or billed to a corporate account. Corporate accounts are at Nazareth Limo’s sole discretion; unless indicated all reservations will be charged prior to or upon completion of the card on file.
• Nazareth Limo accepts the following credit cards American Express, Discover Card, MasterCard, and Visa. Nazareth Limo reserves the right to charge a credit card processing fee.
• A minimum of 15% gratuity is added to all reservations – calculated off the base rate, stops, wait time, surcharges (Holiday and Late Night), and any discount, if applicable.
• All reservations are subject to a ASF and STC fee.
• Parking and greeting fees are applicable for all baggage areas and outside customs arrivals.
• For long-distance and overnight services performed outside of the New York metro area, appropriate meals and accommodations for the chauffeur will be charged.
• Nazareth Limo reserves the rate to bill (total hourly minimum) on all hourly reservations prior to the reservation.

• All published rates are subject to change without notice.
• Applicable taxes will be charged as required.
• Applicable local, state, or federal fees will be charged as required.
• All rates are point-to-point or charged at the then prevailing hourly rate.
• Hourly reservations include travel time to and from pick-up and drop-off location.
• All sedans have a 4-hour minimum
• All SUVs, vans, and 28 passenger buses have a 5-hour minimum.
• All buses over 28 passengers have a 6-hour minimum.
• All rates are calculated in US dollars, subject to foreign exchange currency fluctuations when applicable.
• All hourly and mileage-based reservations will be billed from garage to garage.
• Nazareth Limo reserves the right to change our service prices at any time without further notice.
• Nazareth Limo reserves the right to adjust our pricing without prior notice during holidays, special events, high volume times, or due to the flux in the current market.
• Prices listed in any other websites/third-party booking tools may not be accepted. Nazareth Limo cannot always control when rates are updated. We reserve the right not to accept a price listed on a site other than our own.
• A $150 for Sedan or SUV, $250 for a Van, $450 for a Bus is the minimum charge that can be applied in the event of cleaning, vomit or damage caused by the client(s) in excess of normal wear and tear. The cost will be charged to the client’s credit card without dispute.

The rate presented to you is an initial estimate of the cost of service as reserved and is not intended to represent the actual cost of the reservation. Extras, wait time, taxes, fees, surcharges, extra stops, parking or additional services may change your rate.

Any amount of gratuity that appears on the invoice is completely discretionary and may be increased, decreased, or eliminated entirely based on the service experience.

• Nazareth Limo understands that customers may be delayed meeting their chauffeur. For this reason, customers are granted a window of time (grace period) to meet with their chauffeurs.
• Non-airport pickup: For all pickups other than airports, a fifteen-minute grace period is allowed. Once the grace period window closes the wait time is charged per minute until the client enters the vehicle.
• Airport pickups: Domestic arrivals have a sixty-minute grace period. International arrivals have a ninety-minute grace period. Waiting charges commence after the grace period which begins once the flight has landed and accrued by minute.
• Additional parking fees will be applicable once the grace period window has closed.

• For all point-to-point reservations, wait time will be charged beginning 15 minutes after the scheduled pick-up time. Wait time will be charged by one-minute increments of the vehicles hourly rate. Minimum hourly rate is as follows, $65.00 per hour for a sedan, $80.00 for SUV and $90.00 per hour for a van., Meetings, groups, special events and any similar events have a different hourly rate.
• Wait time consists of the hourly rate or a fraction thereof plus all ancillary charges, taxes, gratuity, and fees.
• Private flights and trains are not monitored; wait time will be charged accordingly from the scheduled pick-up time. The client is responsible for notifying us of any changes to the scheduled pick-up time within the change window, if not wait time or a full cancellation charge will be applicable.
• Standard stop fees will be applied accordingly and need to be confirmed at the time of booking.
• Nazareth Limo reserves the right to break a trip with out-of-route stops into two separate reservations or an hourly.
• Nazareth Limo reserves the right to break a reservation with more than 30 minutes wait time into an hourly.
• Dropping off or picking up additional clients will incur stop charges.

All cancellation policies are based on the local time zone of the pick-up location.

• Cancellations must be made via phone (718) 496-6493 two or more hours prior to pick-up time if booked in a Sedan or an SUV.
• Cancellations must be made via phone or email 48 or more hours prior to pick-up time if booked in a Transit Van.
• Cancellations must be made via phone or email 7 or more days prior to pick-up time if booked in a Sprinter.
• Cancellations must be made via phone or email 35 or more days prior to pick-up time if booked in a Minibus or Motor Coach Bus.
• Cancellations must be made via phone or email 35 or more days prior to pick-up time if booked in a Limousine or Specialty vehicle (vintage vehicles, party buses, classic, exotic, trolley, etc.
).
• Cancellations for Greeters or Coordinators must be made via phone or email 7 or more days prior to the pick-up time.
• Late cancellations and no shows are billed at the full rate plus waiting time for the vehicle booked. If an hourly is booked the full all-inclusive hourly minimum rate is billed for the vehicle type.

Cancellations cannot be made directly with the chauffeur.

The above cancellation policies are subject to change during major events (sporting events, parades, conferences, etc.) in the respective service area. Tri-state (NY, NJ, CT) area cancellation policy may vary and will be confirmed at the time of booking. If the cancellation policy is not mentioned at the time of booking the policies stated above are applicable on travel within NY, NJ, and CT areas. Customers who fail to provide adequate notice of either a reservation change or cancellation, as referenced above, will incur a late cancellation charge, and be billed the all-inclusive rate and any additional wait time, if applicable. Late cancels will be subject to a full charge and cannot be rescheduled for a later time or date. Rebooking of the trip does not alleviate your responsibility to pay the original cancellation charge in full. Once you request the trip to be cancelled, we cannot guarantee availability if you attempt to rebook for the same day and time. The new booking is considered a completely different reservation and new charges are applicable and the cancellation full charge for the previous reservation must be paid.

• A minimum of a $50.00-holiday surcharge plus gratuity will be added on the following days: New Year’s Eve (after 4:00 pm), New Year’s Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Eve (after 4:00 pm) and Christmas Day.
• Holiday surcharges vary internationally and will apply for all holidays observed locally in the respective international destination.
• Scheduled reservations from 12:00 AM to 4:59 AM will have a $25.00 surcharge plus gratuity added.
• Nazareth Limo reserves the right to charge a severe weather surcharge of a minimum of $40.00.
• Nazareth Limo reserves the right at its discretion to add a specific percentage of the base rate as a fuel surcharge.

Tolls, parking, and other charges shall be paid by the client.

The client shall be solely responsible for obtaining all permits, parking, reservations, or other approvals to enter parks, museums, stadiums, or other similar destinations. Nazareth Limo must be reimbursed if we obtain any of the aforementioned items.

While we make every effort to provide you with the most accurate, up-to-date pricing, occasionally, one or more items on our website, quotes, third party website or GDS may be incorrectly priced. Nazareth Limo reserves the right to refuse or cancel any reservations placed for our services listed at the incorrect price.

Charges paid by you for completed and delivered service are final and non-refundable. Nazareth Limo has no obligation to provide refunds or credits but may grant them, in each case, at Nazareth Limo’s sole discretion.

Your credit card is pre-authorized for the estimated charges of your reservation. This reserves that a portion of your available credit so, at the completion of the reservation, the reservation amount can be charged. Please be aware that if you provide a debit card, your issuing bank will treat the pre-authorization as a pending charge and will withhold that amount from your account until the completion of the charge.

We cannot send a vehicle without a valid credit card pre-authorization. Due to the risk of credit card fraud, we require the cardholders name, billing address, and zip code to match the credit card company’s information

When your reservation has been entered into the system and has been confirmed, Nazareth Limo will issue you a reservation confirmation number. It is your responsibility to check that the confirmation issued to you is accurate and immediately notify us of any issues.

If you are traveling with skis, snowboards, surfboards, or anything of similar length, an SUV, Van or larger vehicle must be booked.

Tolls are charged at the full roundtrip cash rate. The toll charge is inclusive of administrative costs and fees and will not exactly match the actual amount of the toll paid by Nazareth Limo with or without a transponder.

If you are required to leave a deposit for any reservation/s the deposit is non-refundable and non-transferrable.

• All pets must be disclosed at the time of reservation to ensure a smooth ride for you and your pet. This allows our dispatch team to match you with a pet-friendly chauffeur. All pets must be contained in a crate or carry case. No pets are allowed to travel in the seat next to the chauffeur.
• Additional cleaning fees may apply.
• The policy above is not applicable to service animals.

All of our vehicles are equipped with GPS (Global Positioning System) for tracking purposes. In addition, all vehicles are equipped with a camera and in the event of a driving incident, the video and audio may be saved and reviewed for safety purposes. Nazareth Limo reserves the right to view the recording at any time for any reason. Such recordings may also be made available to law enforcement, or other government officials, upon request. You’re boarding a vehicle with such equipment shall constitute consent to any such recordings and their use.

• Nazareth Limo assumes no responsibility for lost or damaged baggage, personal belongings, or items left in the vehicle
• Nazareth Limo is not responsible for items left behind in the vehicle. If any item(s) are found, a surcharge plus the cost of shipping or other means of delivery will be charged to the client.